It’s a query you’ve probably been grappling with increasingly more recently as you hear about your friends adopting AI: The place does your agency stand on authorized AI adoption?
AI is quickly reworking authorized work, with new AI options rising to help with the whole lot from streamlining doc overview to optimizing caseload distribution and past. More and more, AI is giving authorized professionals entry to new information and capabilities that had been unthinkable only a few years in the past.
Nonetheless, legislation companies have distinctive objectives, workflows, and know-how setups, so AI adoption isn’t a one-size-fits-all resolution. Efficiently adopting AI includes extra than simply implementing the newest buzzworthy instruments—it’s about having the precise basis in place first and constructing from there.
The AI adoption curve within the authorized business outlines the totally different phases legislation companies undergo when adopting synthetic intelligence. Many companies wish to embrace AI however aren’t certain the place to start out. Use this framework to evaluate your agency’s readiness to undertake AI and decide one of the best subsequent steps to getting there strategically. We’ll assist you to assess your agency’s readiness, perceive widespread obstacles, and put together you to take the following steps in your agency’s AI journey.
In case your agency is able to undertake AI, take a look at our AI resolution, Clio Duo. It may be seamlessly launched into your present Clio Handle workflows—making it simpler to harness the ability of AI to remodel the way in which your agency works. Be taught extra and e book a demo immediately.
The 5 phases of AI adoption for legislation companies
To efficiently profit from the total spectrum of AI capabilities, step one is to know the place your agency presently stands on the adoption curve. Let’s discover the 5 key phases of legislation agency AI adoption—when you determine your agency’s stage, you’ll be higher positioned to find out one of the best path ahead.
1. The Skeptics: AI is buzz, not enterprise vital (but)
Skeptics are simply that with regards to authorized AI adoption: skeptical. They continue to be cautious about utilizing AI at their companies, seeing it as unproven, dangerous, or pointless.
Corporations that fall on this level within the adoption curve typically depend on on-premise or outdated instruments for his or her authorized work—suppose native storage, guide time monitoring, and spreadsheets.
Skeptics have but to experiment with AI or just don’t belief it for authorized work. They fear about AI’s influence on confidentiality, bias, and moral requirements—and really feel it’s safer to depend on tried-and-tested processes. Skeptics understand AI implementation as an enormous endeavor and will not be certain if the return on funding is definitely worth the effort and price of overhauling their processes.
However by being skeptical of recent know-how like AI, a few of the challenges their companies face are:
Time misplaced to tedious guide work: Corporations utilizing outdated instruments for authorized work spend important time on repetitive duties like drafting paperwork and monitoring billable hours manually. This leads to longer working hours, greater administrative prices, and decrease utilization charges, as much less time is spent on billable work.
Missed effectivity good points: With out automation and cloud-based software program—not to mention AI—these companies miss out on the productiveness advantages that might streamline their operations.
Subsequent steps to maneuver ahead:
Begin small: Start by exploring lower-risk AI-powered purposes, comparable to authorized analysis instruments or generative instruments for advertising communications (comparable to ChatGPT). These purposes don’t require the enter of delicate knowledge and might help you achieve confidence in AI in a lower-risk manner whereas boosting agency effectivity.
Optimize your core methods: In case you’re presently utilizing outdated guide methods, transitioning to cloud-based authorized follow administration is a vital first step. Cloud-based follow administration options like Clio streamline your processes and create a basis for future AI integration, serving to make sure the transition might be smoother once you’re able to implement AI instruments.
Be taught out of your friends: Analysis different companies efficiently utilizing AI of their practices in a manner that enhances human experience. By understanding their successes and challenges primarily based on their real-world experiences, you’ll be able to higher put together your agency for AI adoption sooner or later.
2. The Explorers: Inquisitive about AI, however not utilizing it but
The subsequent stage on the authorized AI adoption curve is Explorers—companies which can be actively desirous about AI however haven’t but carried out it. These companies have already skilled some advantages of present-day know-how and automation at their companies and are desirous to discover how AI may additional improve their workflows.
Explorers have a tendency to remain up-to-date with know-how and authorized tech developments, attending authorized tech webinars, and studying AI experiences to higher perceive its potential.
The place they’re caught:
Unclear in regards to the AI purposes in authorized work: Whereas Explorers acknowledge AI’s potential, they hesitate to undertake it as a result of they’re uncertain the way it applies particularly to authorized duties.
The fact? A good portion of authorized work is ripe for AI-powered automation. Based on Clio’s newest Authorized Developments Report, 74% of hourly billable work—comparable to doc preparation, info gathering, and knowledge evaluation duties—might be automated with generative AI. Because of this companies that delay AI adoption danger falling behind as others achieve effectivity benefits.
Issues about compliance, ethics, and prices: Like Skeptics, Explorers fear about navigating compliance and moral issues with AI. Value can also be a key concern as companies contemplate the funding required for AI instruments.
Subsequent steps to maneuver ahead:
Keep knowledgeable: Data is energy with regards to confidently adopting AI. Keep up to date on AI developments via sources like Clio’s Authorized Developments Report, subscribe to our weblog e-newsletter, and attend related AI-focused business occasions and conferences like Clio’s Authorized AI Digital Summit, and the Clio Cloud Convention.
Establish AI use instances that handle agency ache factors: Don’t attempt to apply AI to each a part of your agency’s operations without delay. Discover and deal with a selected space the place AI can add rapid worth to your agency. From contract overview to authorized analysis, figuring out particular ache factors might help information you as you contemplate AI on your agency. A centered win might help set you up for wider adoption.
3. The Experimenters: Testing AI, however missing cohesion
Subsequent up are the Experimenters—companies which have dabbled in AI however lack a cohesive, scalable technique. They’ve examined AI in remoted areas like chatbots, transcription, or drafting shopper communications. Nonetheless, with out a unified strategy, they depend on a mixture of disconnected instruments, resulting in inefficiencies.
Whereas Experimenters wish to scale AI utilization, they battle with integration and consistency throughout the agency.
Challenges they face:
Extra silos as an alternative of streamlining operations: And not using a strategic strategy, layering in AI instruments can add complexity relatively than simplifying workflows.
Restricted employees adoption: Some workers embrace AI, whereas others hesitate on account of uncertainty with AI, lack of coaching, problem altering present habits, or all three. With out the entire agency on board, the total advantages of AI go untapped.
Lack of integration with core authorized workflows: Utilizing standalone AI instruments that don’t sync with their follow administration system results in duplicate work.
Subsequent steps to maneuver ahead:
Audit AI utilization: Pinpoint which present AI instruments improve productiveness—and that are creating inefficiencies.
Prioritize AI that works nicely inside present authorized workflows: As a substitute of disconnected instruments, search for AI options that seamlessly work inside your present methods. For instance, Clio Duo integrates AI-driven automation into case administration—so companies can reap AI advantages with out tech complications.
Increase employees AI consciousness and adoption: Practice employees on the place AI is sensible and the place it doesn’t. This might appear to be encouraging firm-wide AI literacy by providing coaching classes, and at all times difficult one another to search out one of the best device for the job, not simply because there’s an AI choice.
4. The Integrators: AI Is embedded, however wants optimization
The Integrators are utilizing AI throughout a number of areas—from doc automation and shopper consumption to authorized analysis. They’re already seeing important time financial savings from these instruments, however to maximise the potential of AI, they now must scale it strategically whereas sustaining moral greatest practices and guaranteeing safety and compliance.
Challenges they face:
Making certain authorized soundness and avoiding over-reliance: Whereas AI can generate paperwork and analysis shortly, human oversight is important to overview and confirm accuracy and compliance with authorized requirements. With out correct safeguards and human oversight, companies danger AI hallucinations, biased outputs, or different moral missteps. Integrators should implement structured overview processes to make sure oversight and hold AI as a great tool, relatively than a alternative for human judgment.
Measuring ROI: AI saves time, however companies want clear efficiency metrics to evaluate how a lot worth AI is admittedly delivering—comparable to its influence on profitability and effectivity—to make certain continued funding will ship worth.
Subsequent steps to maneuver ahead:
Automate firm-wide processes: Broaden AI utilization past remoted duties, bringing it to firm-wide purposes like doc summarization, contract evaluation, and shopper communication. AI works greatest when it’s deeply embedded into case administration and billing.
Strengthen AI governance insurance policies to make sure compliance: Set up clear tips for AI utilization via a complete legislation agency AI coverage.
Develop AI efficiency metrics: Observe effectivity good points, value financial savings, and influence on shopper relationships to assist measure the influence of AI and your ROI.
5. The Innovators: Main the way in which in AI-powered authorized work
As the highest 5–10% of AI adopters within the authorized business, Innovators are taking the lead in AI-driven transformation. These companies aren’t simply utilizing AI for improved effectivity—they’re redefining how know-how can improve strategic decision-making and shopper service. They’re additionally driving additional innovation by exploring customized AI fashions and automation-driven insights.
Challenges they face:
Quantifying AI’s ROI: Whereas authorized know-how spending has surged—software program has been the best spending development space for companies since 2012, in accordance with the newest Authorized Developments Report—companies want clear efficiency metrics to correctly consider AI’s influence on effectivity, profitability, and case outcomes.
Sustaining human oversight: Even—and maybe particularly—as AI capabilities develop, companies want to ascertain insurance policies and frameworks to make sure that human oversight is a precedence and that AI stays in a supporting position.
Navigating moral and regulatory developments in AI legislation: With AI legislation and moral issues quickly evolving, Innovators want to remain forward of rising rules to make sure they keep compliant and accountable with their AI use.
Subsequent steps to maneuver ahead:
Leverage AI know-how like Clio Duo that additional enhances your agency’s processes: Velocity up administrative work, summarize paperwork sooner, and shortly discover the information you’re searching for with Clio Duo’s AI-powered capabilities, constructed into Clio Handle.
Use AI insights to drive knowledgeable enterprise choices: Clio Duo takes AI past easy automation—serving to companies achieve real-time insights and optimize their caseload distribution.
Decide to ongoing AI coaching: Guarantee employees stays knowledgeable on AI greatest practices, moral issues, and evolving regulatory necessities to assist mitigate danger whereas maximizing AI’s potential.
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Authorized AI adoption isn’t nearly AI—it’s about the precise basis
Irrespective of the place your agency presently falls on the authorized AI adoption curve, success wants a robust basis—not simply new instruments. Nonetheless, many legislation companies undertake AI too shortly with out the precise tech infrastructure, resulting in disjointed workflows and inefficiencies. The important thing to profitable legislation agency AI adoption isn’t simply including flashy AI instruments; it’s constructing on the precise authorized tech infrastructure.
Consider AI adoption as a journey, not a shortcut. Corporations that begin with cloud-based authorized know-how after which regularly layer in AI instruments set themselves up for extra seamless AI integration and, in the end, success.
Wish to see how Clio could make AI adoption seamless at your agency? Guide a demo immediately!
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What’s the AI adoption curve within the authorized business?
The AI adoption curve within the authorized business represents how legislation companies progress via totally different phases of adopting synthetic intelligence. These phases sometimes embrace Skeptics (who haven’t adopted AI), Explorers (who’re interested by AI however haven’t but carried out it meaningfully), Experimenters (who’ve began testing AI), Early Adopters (who use AI in a number of areas), and Innovators (who use AI for strategic decision-making, shopper service enhancements, and effectivity good points).
What are the primary steps in implementing AI in a legislation agency?
When implementing AI in a legislation agency, step one is to make sure there’s a robust basis of processes and know-how, beginning with cloud-based authorized follow administration software program. From there, companies can determine key ache factors and select AI instruments to deal with them.
What are the important thing phases of AI adoption for legislation companies?
The important thing phases of AI adoption for legislation companies embrace Skeptics (haven’t adopted AI), Explorers (interested by AI however haven’t carried out it meaningfully), Experimenters (began testing AI), Early Adopters (use AI in a number of areas), and Innovators (use AI for strategic decision-making, shopper service enhancements, and effectivity good points).
How briskly is AI adoption occurring within the authorized business?
AI adoption is accelerating shortly within the authorized business, with 79% of authorized professionals utilizing AI of their follow in 2024, up from simply 19% in 2023, in accordance with Clio’s newest Authorized Developments Report.
What are the most important challenges legislation companies face when adopting AI?
The most important challenges legislation companies face when adopting AI embrace sustaining human oversight and guaranteeing outputs are legally sound, navigating moral and regulatory challenges, and integrating AI into present legislation agency workflows.
We printed this weblog put up in March 2025. Final up to date: March 17, 2025.
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