To kick off our twelfth annual Clio Cloud Convention in Austin Texas, Clio Founder and CEO, Jack Newton, delivered a strong keynote on how authorized professionals can harness momentum to create long-term success.
He explored the present state of the authorized trade whereas unveiling Clio’s newest improvements and provided a glimpse into upcoming Clio function developments designed to proceed driving authorized tech, and the occupation ahead.
The largest Clio Convention but!
Jack welcomed 2,500 in-person attendees and over 1,500 reside digital members from 42 international locations worldwide, marking it as Clio’s greatest convention to this point.
What’s extra, Clio now helps over 150,000 authorized professionals in 130 international locations, has partnered with 110+ bar associations and legislation societies (together with all 50 states), works with 280+ app integration companions, joined the Forbes Cloud 100 record for the primary time, and raised a historic Sequence F funding spherical. It’s protected to say that it’s been a busy and thrilling yr for Clio!
Harnessing your momentum
This yr’s convention focus is on harnessing your momentum, driving steady progress, and producing lasting transformation within the authorized trade for all.
Drawing from Jim Collins’ “flywheel impact” in Good to Nice, Jack defined that success comes not from one huge choice, however from a sequence of small, strategic steps that compound over time.
This concept mirrors how authorized tech integrates with companies: no single instrument creates success. By adopting new concepts and making incremental adjustments, companies construct momentum, driving quicker, extra environment friendly development—similar to a flywheel.
By resisting new applied sciences, it’s not a matter of in case your agency will fall behind, however when.
The Authorized Developments Report…AI realities and alternatives
The ninth version of the Authorized Developments Report is now out there.
Jack was elated to unveil the most recent Authorized Developments Report and shared key findings all through his keynote. This yr’s report gives worthwhile insights for authorized professionals, with a powerful give attention to how AI is reshaping the authorized trade.
From automating routine duties to revolutionizing long-established billing practices, AI is driving fast and important adjustments in how legislation companies function. The tempo of those shifts is each exceptional and needed for the trade’s evolution.
Learn the report, out there now, to uncover key insights and information on how one can speed up your agency’s progress by constructing in your current momentum.
Study extra about AI in authorized in Clio’s annual Authorized Developments Report.
Making a related legislation agency by means of know-how
What we’re constructing at Clio is a unified platform that serves as your legislation agency’s single supply of reality, centralizing information accessibility to reinforce perception and actionability.
In the previous few years, Clio has been working in the direction of this imaginative and prescient with the launch of a number of product options, equivalent to Clio Accounting, Clio Funds, Clio Develop, Clio Draft, Clio File, and now, our AI-powered instrument, Clio Duo–with Clio Handle performing as your agency’s central intelligence hub.
As Jack defined, the expansion of Clio’s portfolio is aimed toward lowering friction and ache factors you expertise at your agency, permitting you to maintain up with rising consumer calls for as expectations evolve.
Adapting to a world of fast AI innovation
With the extent of developments being made in AI know-how, we’re seeing a fast shift from not having the ability to belief AI to AI changing into smarter and extra dependable, opening up the door to huge alternatives for the authorized trade.
Legal professionals are main the cost in welcoming this new know-how, with AI adoption in legislation companies surging from 19% to 79% in only one yr—an unprecedented shift. Regardless of being risk-averse, the authorized trade has embraced AI quicker than the cloud, which took over a decade to realize comparable adoption.
Whereas there have been some missteps, AI is already integral to each day workflows, providing effectivity and aggressive benefit–It’s rapidly changing into important for future-ready legislation companies.
In case your legislation agency doesn’t embrace AI, you’re at a elementary aggressive drawback, and you’ll lose.
AI is ready to rework authorized providers, serving to ship higher outcomes to extra shoppers and bettering the way in which legal professionals work. These embracing AI will outpace those that don’t. Whereas the ability of AI may need been overstated within the quick time period, we can’t underestimate its potential in the long run.
Eliminating friction with AI is one of the simplest ways to assist extra individuals, shut instances quicker, and get your agency paid quicker.
Introducing Clio Duo
A technique that Clio will make the most of AI to cut back friction is with our new AI-powered instrument, Clio Duo. Jack offered a reside demo throughout his keynote, showcasing how Clio Duo can assign duties for you, provide case and communication summaries, create calendar conferences, and assist authorized professionals manage their priorities.
Clio Duo has been constructed to revolutionize the place and the way legal professionals spend their time, boosting productiveness and bettering effectivity. Study extra about Clio Duo and ebook your demo right now!
The demise of the billable hour with AI
Whereas the billable hour is unlikely to fade completely, the authorized trade is present process a major transformation in the way it values authorized providers. With developments in AI, our Authorized Developments Report estimates that just about 75% of authorized duties may very well be automated, lowering billable time per case.
AI permits authorized professionals to maximise their impression and time, and we must be embracing the chance to permit these outdated billing fashions to fade into the previous.
For companies counting on hourly billing, automation may result in common income losses of round $27,000 per yr, prompting a re-evaluation of conventional billing fashions.
Jack inspired the viewers to not view this as a menace, however in actual fact, view it as an enormous alternative to enhance the authorized trade as an entire.
By adopting AI efficiencies and providing flat payment billing—favored by 71% of shoppers for its transparency and predictability—legislation companies can enhance effectivity, ship payments quicker, shut issues 2.6 occasions quicker than with hourly charges, and assist extra shoppers than ever earlier than.
This shift is not going to solely increase your backside line but additionally cut back friction for entry to justice. The urgency to disrupt the authorized trade has by no means been better, with 120 million authorized points in America going unresolved annually, leaving numerous people with out justice or closure.
AI is disrupting the authorized discipline by forging new methods to interrupt down obstacles and ship justice extra equitably and effectively for all.
The reality is, our trade is overwhelmed
Jack jumpscared the viewers with the sounds of a cellphone ringing, notification pings, electronic mail alerts and extra, in an try to spotlight simply how overwhelmed authorized professionals are. There is just too a lot to do and never sufficient time in a day.
To focus on this, Jack shared {that a} staggering 67% of legislation companies we reached out to in our Authorized Developments Report secret store examine didn’t reply our emails. And solely 52% of companies both answered or returned cellphone inquiries about authorized providers, scoring considerably decrease than in comparison with our secret store in 2019.
It is a manifestation of the entry to justice hole: individuals are actually unable to get in contact with a lawyer.
Clio’s goal is to cut back this friction and provides legal professionals their time again by automating redundant duties and streamlining their workflows, permitting them to assist extra individuals.
Cease losing your advertising and marketing price range
Curiously, whereas legal professionals usually are not answering their emails or cellphone requires potential shoppers, they’re spending, on common, 5% of their price range on advertising and marketing, rising 8% yearly. This interprets to over $20 billion yearly being spent on authorized advertising and marketing.
The trade will not be doing an incredible job of capturing the demand for authorized providers, basically lighting our cash on fireplace.
This is the reason Clio is targeted on bettering the consumer consumption course of and providing a frictionless expertise for legislation companies and their shoppers.
With Clio Develop’s automated consumption options and a built-in scheduler, we goal to automate as many steps within the consumption course of as attainable, making a world the place consumption occurs robotically within the background.
Jack additionally introduced the launch of a brand new sequence of income stories in Clio Develop. For the primary time, companies can now use actual billing information, pulled from Clio Handle, to find out what advertising and marketing lead supply, marketing campaign, or referral is driving probably the most income for them.
Cease losing advertising and marketing {dollars} and valuable time analyzing information. It’s time to automate your consumption and pull shoppers in by means of strategies that you understand work.
Enhance each day productiveness by lowering repetitive efforts
When you seize these potential shoppers, and the retainer is signed, it’s time to dive into the case. Clio Draft’s new Questionnaire Templates (launching in early 2025) will make this course of smoother by permitting shoppers to enter their info at their comfort.
These questionnaires cut back the necessity for repeated info requests and provides shoppers peace of thoughts, figuring out their delicate information is dealt with securely.
With only a click on, all the knowledge from the questionnaire is robotically populated into the suitable varieties and court docket paperwork, prepared for e-filing. This not solely hastens the doc creation course of however reduces the chance of errors.
Lawyer-client communications rehaul
Backing up once more to the key store, we all know that communication between legal professionals and shoppers is important however wants quite a lot of enchancment. To additional help with this, now we have redesigned the communication interface within Clio Handle, coming on the finish of 2024.
A extra organized and streamlined view will provide help to keep on prime of consumer communication and reply with fewer clicks, all whereas securely logging interactions throughout electronic mail, cellphone, textual content, and the Consumer Portal.
Streamline and automate your legislation agency’s workflows
In response to the Authorized Developments Report, legal professionals spend between two and 5 hours per week minimal aggregating and summarizing info from totally different sources. Typically, the primary hour of a lawyer’s day is spent determining and organizing what must be achieved and prioritized first.
Along with Clio Duo’ capabilities to cut back time misplaced, Jack was excited to announce automated workflows coming to Clio Handle in 2025. This comes after the massive adoption fee and success of auto-workflows inside Clio Develop.
On common, companies utilizing Clio Grows automated workflows have been in a position to consumption shoppers 4 days quicker than companies that weren’t, and we’re excited to carry this identical kind of impression to Clio Handle. This may enhance the movement from consumer consumption, all the way in which to creating and assigning duties in Clio Handle as instances progress.
The extra environment friendly your operations are, the extra you’ll be able to dedicate assets to consumer consumption, which as our information reveals within the Authorized Developments Report, is significant to your agency’s future success.
Growing agency intelligence
What will get measured, will get managed – Peter Drucker
What must be measured and managed seems to be totally different in each agency. That’s why we’re releasing a customized reporting function in Clio Handle (coming in early 2025), permitting you to dive deeper into your agency’s information to identify bottlenecks, monitor inefficiencies, and analyze key monetary metrics.
You’ll be capable of hand-pick the particular metrics that imply probably the most to your agency, share them with colleagues, and make higher data-driven selections to remain aggressive.
Keynote takeaways
Jack closed out his keynote by highlighting that along with our prospects and companions, we will proceed to drive unbelievable transformation on this trade, discovering incremental however relentless enhancements in how we run our companies to raised tackle the wants of our shoppers.
Clio is not only about providing you new instruments; it’s about remodeling how authorized professionals work, making every day extra productive and targeted on what really issues: serving shoppers and advancing your agency. At all times striving to seek out new methods of placing vitality into your agency’s fly-wheel, and remove friction at each step alongside the way in which.
And lastly, AI is a drive multiplier to your agency and allows one of the best use of your time. We imagine that you’re a higher authorized skilled with AI, and a greater authorized skilled with Clio.
See you subsequent yr in Boston!
As Jack wrapped up his keynote, he revealed an thrilling shock—ClioCon 2025 will likely be held in Boston, Massachusetts! We’re thrilled to assemble with attendees subsequent yr as we dive into our 2025 theme, “Uniting Brilliance”, and look ahead to exploring new horizons collectively.
Get your 2025 ClioCon passes—and rating huge financial savings for a restricted time!
We revealed this weblog publish in October 2024. Final up to date: October 11, 2024.
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